Download Cisco Webex Calling for Business

Author: l | 2025-04-24

There are two versions of Cisco Webex available online which are: ' Cisco Webex Meetings ' (designed for non business calls like online classes) and the other one as ' Cisco Webex '. Download Webex The go-to professional phone for business users. Read how Webex Calling and Cisco Phones are bringing together the best calling

Cisco Webex Calling - Webex Calling: Your Business

News Summary: Cisco launches Webex Go – a new phone system that connects to any mobile device Advancements in Webex Customer Experience journey data services to deliver a more personalized customer experience New Communications Platform as a Service (CPaaS) features to accelerate innovation SAN JOSE, Calif., October 19, 2021 — Cisco is helping businesses reimagine calling experiences for hybrid work from conference rooms and call centers to home offices and on-the-go mobile calling. In advance of WebexOne , Cisco (NASDAQ: CSCO) today announced new Webex Calling features, and new Webex Customer Experience and Communications Platform as a Service (CPaaS) enhancements to help enterprises successfully adapt to the new hybrid work world. Additionally, following the acquisition of imimobile, Cisco is introducing integration with Webex to build smarter interactions and frictionless experiences on any communications channel. “The past year has further heightened the need for a maniacal focus on delivering an experience that delights users,” said Jeetu Patel, executive vice president and general manager, Cisco Security and Collaboration. “Our innovations released today enable enterprises to be closer to their customers than ever, helping them deliver the best possible customer experience across all channels in real time.” New Innovations to Webex Calling: Webex Go: Users no longer need to manage a business phone and a separate personal device. With the launch of Webex Go, enterprise-grade Webex Calling features can be added as a dedicated business line to a user’s personal mobile phone. For more information go here. Location-based emergency calls with Nomadic E911: When placing emergency calls from the Webex App, emergency responders will now have accurate location information. If the Webex App determines you have moved to a new location, users will be prompted to update their address. Cloud Calling on personal room devices: Users can now call colleagues by name or extension directly within a Webex Desk Pro device. Singlewire InformaCast integration: Users can send emergency announcements live or as recorded audio pages to Cisco phones and speakers, and text alerts to digital signage, desktop computers and mobile devices. For more information go here. Dedicated Instance: Customers that are not prepared Table of Contents Joe Benjamin May 10, 2023 Table of Contents Are you looking for Webex pricing to understand how much Webex costs? We’ve got you covered with an in-depth explanation of Webex pricing, with Webex alternatives if pricing isn’t a fit.What is Webex?Webex by Cisco is an American company founded in 1995 and taken over by Cisco Systems in 2007. Webex develops and sells web conferencing, videoconferencing, unified communications as a service, and contact center as a service applications. Webex is incredibly robust and built to handle complex conferencing on a global scale and their products include Webex App, Webex Suite, Webex Meetings, Webex Messaging, Webex Calling, Webex Contact Center, and Webex Devices. These Webex applications are considered an integral part of the business world.Webex OverviewWebex PricingWebex has a variety of plans to choose from. Signing up to Webex is free and they have a convenient free to download app. Webex’s Suite, Meetings and Calling plans each have a free basic subscription, a best-value subscription – which is billed per user per month and an Enterprise subscription. The Webinars and Events plans from Webex have custom pricing and users need to contact their sales team for a quotation. Webex Pricing PlansWebex allows users to find the right plan with the features they need. They highlight the following features for each of their plans and subscriptions: SuiteBasicStandard meetings | calling | messaging | security Business – Meet + CallPremium meetings | callingStandard messaging | securityEnterprise:EnterprisePremium meetings | calling | securityStandard messagingMeeting length limit – 24 hoursMeeting capacity – Up to 1000Breakout roomsVideo messaging by VidcastMeeting recording – Local & Unlimited CloudLive polling and Q&A by SlidoPost-meeting transcriptCall any phone number – Via Webex app (mobile & desktop) and Cisco IP phonesCall recordingFedRAMP authorizedMeetingsMeetingsBasic:Standard meetings | calling | messaging | securityCall:Premium meetingsStandard calling | messaging | securityEnterprise:Premium meetings | calling | securityStandard messagingMeeting length limit – 24 hoursMeeting capacity – Up to 1000Interactive whiteboardingAdvanced noise removal & optimize for my voiceSecure lobby to prevent uninvited users from joiningMeetings on the goPin videos and shared content with customized stage layoutsMeeting recording – Local & Unlimited CloudClosed captions & meetings highlightsLive polling and Q&A by SlidoJoin overlapping meetings at same timeAssign one or more co hosts to help manage your meetingsCallingBasic:Standard meetings | calling | messaging | securityCall:Call:Standard meetings | messaging | securityPremium callingEnterprise: Premium meetings | calling | securityStandard messagingCall anyone with a Webex accountCall any telephone numberUnlimited local and domestic long-distance callingInternational long-distance calling (billed per minute)Phone Menu (Auto Attendant)ExtensionsVisual voicemailCall recordingDeveloper toolsWebinarsUnlimited webinarsUp to 100k attendeesRegistration (custom branded pages)Live streaming and on-demand replayEngagement (breakout rooms, polling and Q&A by Slido)Export registrant & attendees listAdvanced production and content managementClosed captions and translationsAttendee activity reportingEmail (templates, reminders)EventsIn-person, virtual & hybrid eventsUp to 100k attendeesRegistration and onsite (custom branded pages, onsite check-in, badge printing)Live streaming, simulive and on-demand replayEngagement (breakout rooms, polling and Q&A by Slido, networking, chat, games & more)Lead retrieval (capture & score leads)Content management (multi-track agendas, speakers & more)Closed captions

Cisco Webex Calling - Webex Calling: Your Business Phone

To move their entire calling business to Cloud Calling can now mix Multi-Tenant and Dedicated Instance for hybrid deployments. Added European Coverage for Cisco Calling Plans: Cisco is announcing Cisco Calling Plans for 10 countries in the European Union: Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Lithuania, Luxembourg and Sweden. Reimaging shared line experience: New calling widget for the Webex App makes it easier for users to multi-task and answer calls faster. Other new Webex Customer Experience Capabilities: Customer journey data service: Webex customers will soon be able to connect the entire customer journey across multiple channels and touchpoints in a single platform. A business can connect a shopping cart to a chat, to a call, to an email even though those different interactions happened through different departments or vendors. It can also better anticipate customer behavior and preempt or respond in real time with an AI-powered orchestration engine to keep customers happy. For instance, if a business had a service outage, thus flooding its call center, Webex Customer Experience can recognize the need for proactive customer response. Communications Platform as a Service (CPaaS): Webex’s video technology will soon be added to imiconnect – Cisco’s CPaaS enterprise solution, enabling rich customer and employee interaction experiences such as telehealth, education, social and augmented reality. Video API and SDKs are expected to be available in early 2022 here. Read more about CPaaS here. Enterprise Developer Sandbox: At WebexOne next week, developers will have access to a new CPaaS sandbox allowing them to easily build, test, debug, and prototype in one platform. These tools will help businesses and developers save time, reduce complexity and deliver rapid innovation. Enterprise Developers can register here and start using the sandbox from October 27, 2021. About Cisco Cisco (NASDAQ: CSCO) is the worldwide leader in technology that powers the Internet. Cisco inspires new possibilities by reimagining your applications, securing your data, transforming your infrastructure, and empowering your teams for a global and inclusive future. Discover more on The Network and follow us on Twitter at @Cisco. About Webex by Cisco Webex is a leading provider of cloud-based. There are two versions of Cisco Webex available online which are: ' Cisco Webex Meetings ' (designed for non business calls like online classes) and the other one as ' Cisco Webex '. Download Webex The go-to professional phone for business users. Read how Webex Calling and Cisco Phones are bringing together the best calling

The Business Case for Webex Calling - Cisco

Collaboration. Table 1 describes the features included in the subscription. Table 2 describes the add-on features that can be purchased in addition to your cloud Calling and Meetings subscription. Table 1. Included Features Included feature Benefit Cisco Webex Calling Cisco Webex Calling is the latest Cloud Calling offering that delivers proven enterprise-class Cisco hosted calling functionality. Cisco Webex Calling for SP is a cloud calling offer targeting Service Providers – delivering a proven enterprise-class cloud PBX. Cisco Webex Meetings Cisco Webex Meetings service with a capacity of 200 attendees per session. Branded microsite included. For supported languages, visit this site. Messaging in Cisco Webex Teams Secure, all-in-one team collaboration from Cisco Webex, Cisco Webex Teams is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. Cisco Webex Teams file storage Pools 10 GB of Webex Teams file storage per named user. Soft client for Cisco Webex Calling for SP The Cisco Calling app is the soft client application (for Windows, Mac, iOS, and Android) that provides the calling experience for the Cisco Webex Calling for SP solution. It can be private-labelled by Cisco BroadCloud service providers, using their own preferred brands. Content management Provides each site with 10 GB of Network-Based Recording (NBR) storage for Cisco Webex meetings. Cisco Webex Conferencing Audio (voice over IP [VoIP]) Each named user has unlimited access to VoIP. Cisco Webex VoIP capabilities may not be For a phased update process across your organization, contact your Cisco account representative or partner for assistance. If you deploy interop, you must avoid directory synchronization, because it introduces two sources of user management—one in your existing org and one in Control Hub. If you deploy interop, XMPP federation is maintained in the existing org, not in Control Hub. If you cut over to Webex App and a Control Hub org, we don't have the option to add federated domains in Control Hub. Follow these steps if you're an existing Site Admin customer to align your meeting environment with Control Hub and the Webex App experience. 1 Follow the steps in Link Webex Sites to Control Hub. If you have existing Webex sites you can use the Cisco Webex linking process to get access to advanced analytics for those sites, and also link your Webex Meetings users to Control Hub. 2 Enable the full-featured Webex Meetings experience. This step gives your team of users the same meetings experience that they're already used to. Request the full meetings experience by contacting your Customer Success Manager (CSM) or partner for assistance. Use the steps to set up Calling in Webex App (Unified CM); this solution uses your existing Unified CM deployment that you already have in place. Refer to the Transitioning from Jabber Unified CM Calling to Webex App Unified CM Calling and Webex App UCM Calling Configuration guides for more information. 1 Validate Unified CM Calling configuration. The Calling in Webex App (Unified CM) solution lets you register Webex App directly to your Cisco Unified Communications Manager call control environment (on-premises enterprise, Business Edition 6000/7000, or as delivered through an HCS partner solution). This solution enhances the calling experience for end users, allowing them to directly make calls in Webex App

Business texting for Webex Calling 23B - Webex by Cisco

Cisco Collaboration Flex Plan-Cloud Calling and Meetings Cisco® Collaboration Flex Plan - Cloud Calling and Meetings includes Cisco’s cloud Calling, cloud Meetings, and team collaboration capabilities in a single Named User subscription. It is ideal for customers who are getting started with Calling, Meetings, and team collaboration, and is optimized for organizations with fewer than 250 subscribers. It allows you to choose entitlements for cloud Calling and Meetings and team collaboration for specific, named knowledge workers. And it gives you flexibility as adoption increases. Following your initial deployment, you can add Calling and team collaboration entitlements for additional knowledge workers to your initial Calling and Meetings purchase. You can then add meetings entitlements for those additional knowledge workers when they are required. The subscription covers entitlement and technical support for the following cloud services: Cisco Webex Calling or Cisco Webex Calling for SP, Cisco Webex Meetings, and Cisco Webex Teams. Named User Buying Model When you choose Cisco Collaboration Flex Plan - Cloud Calling and Meetings, you purchase services on a named user basis. There is no minimum purchase. Under the Named User buying model, your payment obligation is based on the number of named users identified in your order, regardless of usage. Your services usage is governed by the Cisco Universal Cloud Agreement and the Cisco Collaboration Flex Plan Offer Description available for download here. Features and Benefits When you choose Cisco Collaboration Flex Plan - Cloud Calling and Meetings, you receive entitlements to cloud calling, meetings, and team

Webex Calling - Webex by Cisco

Default MOH for Webex Calling at the organization level. The Webex Calling Theme 1 is the original MOH music and Webex Calling Theme 2 is Opus No. 1, the popular Cisco Unified Communications Manage music for MOH. New customers see Webex Calling Theme 2 as the default MOH music, and existing customers can change the default music for their organization in the Control Hub. To set the default music for music-on-hold: 1 Sign in to Control Hub. 2 Go to . 3 Click the Service Settings tab and navigate to the Default music for Music-on-Hold section. 4 Select your MOH theme and click Save. Webex Calling Theme 1: Original MOH music for Webex Calling. Webex Calling Theme 2: Opus No. 1, Cisco Unified Communications Manager music for MOH. The Webex Calling Theme 2 file is restricted to built-in use only and isn’t available for download. Was this article helpful?Was this article helpful?Related Articles. There are two versions of Cisco Webex available online which are: ' Cisco Webex Meetings ' (designed for non business calls like online classes) and the other one as ' Cisco Webex '. Download Webex The go-to professional phone for business users. Read how Webex Calling and Cisco Phones are bringing together the best calling

The Business Case for Webex Calling - Wainhouse - Cisco

Get your bearings with all of the information available about Webex Calling, whether you're a partner, an administrator, or a user. Use the links provided here to help you get started using all of the services and features available with Webex Calling. Imagine being able to use enterprise-grade cloud calling, mobility, and PBX features, along with messaging, meetings, and calling from a Webex Calling soft client or Cisco device. That's exactly what Webex Calling has to offer you. Configuration in Control Hub (partners and administrators) Control Hub ( is a web-based management portal that integrates withWebex Calling to streamline your orders and configuration, and centralize your management of the bundled offer—Webex Calling, Webex App, and Meetings. As a partner service provider, you can brand, market, and sell Webex Calling to your customers. You can set up and extend trials, deploy services for your customers, and create and provision orders for your customers. For more partner resources, see the Webex Calling Sales Connect resources. (Requires partner credentials). As a customer administrator on a trial or paid subscription to Webex Calling, you can set up your organization in the Control Hub by adding locations, licenses, phone numbers, calling features, users, and Workspaces (Room Devices that register to the Webex cloud). Make sure that your environment supports Webex Calling by following the prerequisites and port reference material before you start specific configuration steps in the Control Hub. You can refer to the following configuration work flow diagram and the article links, in the order presented, to get your organization up and running with Webex Calling: Prepare your environment for Webex Calling Port reference for Webex Calling Configure Webex Calling for your organization Configure Local Gateway on IOS-XE for Webex Calling Configure Unified CM for Webex Calling Configure Webex Calling features Configure and manage Webex Calling users Configure and manage Webex Calling devices Adoption trends and usage reports For more information on the Webex Calling offer, see Cisco Webex Calling in the Cisco Collaboration Flex Plan for End Customers Data Sheet. Webex App (users) Webex App brings everyone together to do exceptional work: One, easy-to-use and secure app to meet, message and make calls. It supports various calling options and we've created several articles to help you make the most out of your calling experience, including how you can set up your own features: Webex App | Download the desktop or mobile app Get started with Webex App Webex App | Capacities Webex App | Supported calling options What's new in Webex Suite Webex Calling for Chrome (users) The Webex Calling for Chrome extension provides Google Chrome users with access to a comprehensive suite of enterprise calling features that fits within your Google productivity workflow. For more information, see Webex Calling for Chrome. User Hub (users) As a Webex Calling user, you can manage and configure your calling features and settings of your service, such as voicemails, call forwarding, and single number reach in User Hub. For more information, see Access Webex Calling services